Welcome to Aaromya Naturals These Terms & Conditions govern your use of our website and your purchase of products from our online store.

By accessing our website or placing an order with us, you agree to these Terms & Conditions. Please read them carefully before using our website or making a purchase.

1. About Our Website

This website is operated by Aaromya Naturals  and is intended to provide customers with information about our products and allow them to purchase products online.

We reserve the right to update, modify, suspend, or discontinue any part of the website or its services at any time where necessary.

2. Eligibility

By using this website and placing an order, you confirm that the information you provide is accurate and that you are legally capable of entering into a purchase transaction.

If you are using the website on behalf of another person or business, you confirm that you have the necessary authority to do so.

3. Product Information

We make every reasonable effort to ensure that product names, descriptions, images, ingredients, prices, quantities, and other information displayed on our website are accurate.

However, there may be minor differences between the product images shown on the website and the actual product received, including differences in packaging, colour, or appearance.

For food and spice products, customers are advised to check the product packaging and label for the latest information regarding ingredients, nutritional information, allergens, storage instructions, usage instructions, and best-before or expiry details.

4. Product Availability

All products displayed on our website are subject to availability.

We may limit the quantity of products available for purchase and may discontinue or temporarily remove products from our website without prior notice.

If a product becomes unavailable after you have placed an order, we will contact you regarding the order and, where applicable, arrange a suitable resolution or refund.

5. Product Usage and Storage

Food and spice products should be stored and used according to the instructions provided on the product packaging.

Customers are responsible for following the recommended storage conditions and usage instructions.

If you have a known food allergy, intolerance, or specific dietary requirement, please review the ingredients and product information carefully before purchasing or consuming the product.

6. Pricing

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, or other charges, where applicable, will be displayed during the checkout process.

We take reasonable care to ensure that pricing information is accurate. However, if an incorrect price is displayed due to a technical or human error, we reserve the right to correct the price.

If an order has been placed at an incorrect price due to an obvious error, we may contact you regarding the order and provide the option to proceed with the correct price or cancel the order, as applicable.

7. Placing an Order

To place an order, you may be required to provide information such as your name, mobile number, email address, billing address, shipping address, and payment details.

You are responsible for ensuring that all information provided during checkout is accurate and complete.

Once you place an order, you will receive an order confirmation through the contact information provided by you.

An order confirmation does not necessarily mean that the order has been dispatched. Orders are subject to product availability and successful payment verification.

8. Order Acceptance and Cancellation

We reserve the right to accept or decline an order for legitimate reasons, including:

• Product availability
• Incorrect product or pricing information
• Payment issues
• Incorrect or incomplete customer information
• Delivery limitations
• Suspected fraudulent or unauthorized transactions
• Technical or system errors

If we are unable to fulfil an order after payment has been received, we will initiate the applicable refund.

For more information, please refer to our Cancellation Policy.

9. Payment

We offer the payment methods displayed on our website at the time of checkout.

Payments may be processed through third-party payment gateways and financial service providers.

You agree to provide valid and accurate payment information when placing an order.

We do not ask customers to share confidential payment information such as UPI PINs, ATM PINs, or banking passwords with us.

10. Shipping and Delivery

Orders are shipped to the delivery address provided during checkout.

Delivery times displayed on the website are estimated and may vary depending on your location, courier availability, weather conditions, public holidays, high order volumes, and other circumstances beyond our reasonable control.

We are not responsible for delivery delays caused by circumstances outside our control.

For complete information about shipping, processing times, and delivery, please refer to our Shipping & Delivery Policy.

11. Delivery Address

Customers are responsible for providing a correct and complete delivery address at the time of placing an order.

Please ensure that the following details are accurate:

• Name
• House/Flat Number
• Street/Area
• City
• State
• PIN Code
• Contact Number

We cannot be held responsible for failed or delayed delivery caused by incorrect or incomplete information provided by the customer.

12. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Due to the nature of food and spice products, certain products may not be eligible for return once opened or used, except where the product is damaged, incorrect, defective, or otherwise eligible under our return policy or applicable law.

Customers should inspect their order upon delivery and contact us promptly if there is an issue with the product.

13. Order Cancellation

Customers may request cancellation of an order before it has been processed or shipped.

Once an order has been processed, packed, or shipped, cancellation may not be possible.

For complete information, please refer to our Cancellation Policy.

14. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

We may request photographs, videos, order details, or other information necessary to verify the issue.

After verification, we may provide a replacement, refund, or other appropriate resolution in accordance with our Return & Refund Policy.

15. Customer Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.

You are also responsible for all activity carried out through your account.

Please notify us immediately if you believe that your account has been accessed without your authorization.

We reserve the right to suspend or terminate an account where we reasonably believe that it is being misused, involved in fraudulent activity, or used in violation of these Terms & Conditions.

16. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Provide false or misleading information
• Attempt to gain unauthorized access to our website or systems
• Interfere with the security or functionality of the website
• Upload malicious software or harmful code
• Copy or reproduce website content without permission
• Use our website or content for unauthorized commercial purposes

We reserve the right to restrict or terminate access to the website where we believe these Terms & Conditions have been violated.

17. Intellectual Property

All content available on this website, including but not limited to:

• Brand name and logo
• Product photographs
• Product descriptions
• Text
• Graphics
• Website design
• Icons
• Videos
• Images
• Page layouts

is owned by or licensed to Aaromya Naturals  unless otherwise stated.

You may view and use the website for your personal and lawful shopping purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our website content without our prior written permission.

18. User Reviews and Content

If you submit a review, rating, photograph, testimonial, comment, or other content to our website, you agree that the content is your own and does not violate the rights of any third party.

You must not submit content that is:

• False or misleading
• Offensive or abusive
• Illegal
• Infringing on another person’s rights
• Promotional spam
• Harmful or inappropriate

We reserve the right to remove or moderate user-generated content that violates our policies or applicable laws.

19. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, delivery partners, analytics services, social media platforms, or other external websites.

Third-party services are governed by their own terms and privacy policies.

We are not responsible for the availability, content, security, or practices of third-party websites or services.

20. Website Accuracy and Availability

We make reasonable efforts to maintain accurate information on our website.

However, we do not guarantee that the website will always be:

• Available without interruption
• Completely error-free
• Free from technical issues
• Completely accurate or up to date

We may temporarily suspend website access for maintenance, updates, security reasons, or technical issues.

21. Limitation of Liability

To the extent permitted by applicable law, Aaromya Naturals  will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.

We are not responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including courier delays, technical failures, natural events, or other unforeseen circumstances.

Nothing in these Terms & Conditions is intended to limit any rights or protections available to consumers under applicable law.

22. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of applicable laws or third-party rights.

23. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy before using our website or placing an order.

24. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our website, products, services, business practices, or applicable requirements.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published means that you acknowledge the updated Terms & Conditions.

25. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to the use of this website or purchase of products shall be subject to the jurisdiction of the appropriate courts, subject to applicable consumer protection laws.